Steps we’re taking to address COVID-19
Dear Blue Streak Customers,
At Blue Streak, the safety of our customers, employees, and service providers is our priority, and we are closely monitoring the coronavirus (COVID-19). We are reviewing daily updates from the Centers for Disease Control (CDC), the World Health Organization (WHO), and other government agencies as the situation evolves. Blue Streak has not suspended service in any markets due to the current situation.
Should any disruptions to our network occur, we will quickly announce adjustments to our procedures or operations so that you can maintain confidence in your transportation provider. Our management team has contingency plans to put in place if the situation worsens, and we will remain in regular communication with you as we update these plans.
We have instructed our service providers to pay close attention to any guidelines that our mutual customers may have posted at their facility.
Additionally, we recognize some people may be concerned about physical contact with others during this time. In an effort to minimize this concern, if you are uncomfortable signing for shipments on our electronic device, you may politely decline. We understand the basis for this refusal is the reluctance to handle and sign the electronic handheld device provided by the delivery provider.
In this case, we have authorized our service providers to politely ask each consignee to sign on the package, with their own pen, close to the delivery address, along with the clarification of their first initial and last name (printed, along with the date and time). The service provider will then take a picture of the signed label and attach it to the order in our system. This plan is applicable for the next 30 days.
We recommend the CDC’s website as a resource for ways that people can best protect themselves from becoming ill. Everyone is encouraged to wash their hands frequently and use hand sanitizer and/or anti-bacterial wipes as often as necessary. https://www.cdc.gov/coronavirus/2019-ncov/index.html
We are prepared to navigate through these challenging circumstances with your safety, confidence, and satisfaction in Blue Streak as the focal points of everything we do.
President & CEO